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| How long does it take for my order to be despatched? |
The despatch time for you order depends on what you have ordered. Our service standards are as follows;
| Items |
Despatch time* |
| Items that are currently in stock from our suppliers |
2 working days |
|
Items that are not currently in stock but can be ordered suppliers.
|
1 - 7 working days |
Once your order has been dispatched you will receive an email from confirming the details.* Please note our working days are Monday to Friday. Occasionally items are out of stock, if that is the case we will contact you. You should add the delivery times below to the despatch times above. For example, if you order a product that has a despatch time of 2 working days and you live in Hobart, you can expect your order in 6 working days (2 to despatch, 4 for delivery). |
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| How long do orders take to be delivered once they are despatched? |
We use Australia Post for our deliveries. If you are not home at the time of delivery Australia Post will leave you a card. It is recommended that you provide a work address for delivery if no one is home during business hours. Australia Post's stated delivery times are as follows:
| Destination |
No. of Days |
| Sydney, Canberra, Wollongong, Central Coast |
1 day |
| NSW Country, Melbourne, Brisbane, |
2 days |
| Vic Country, Qld Country, Adelaide |
3 days |
| SA Country, Perth, Hobart |
4 days |
| WA Country, Tas Country, Darwin |
5 days |
| NT Country |
6 days |
We can't guarantee that Australia Post will deliver within these times. |
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